Customer Policies


 Unopened item(s) may be returned in the original unopened package within 15 days of your purchase for a full refund in the amount of your original purchase price (less shipping charges where appropriate).  Certain restrictions and exceptions apply. Shipping charges to return the product are your responsibility. Product must be unregistered with complete packaging and support material and ready for sale as a new product.


Refunds for returned merchandise will be made in the form that payment was made. If payment was made by credit card, refund credit must be issued the same credit card as was used for the purchase. If payment was made by cash or check, Boaters Republic will issue refund payment by check within 7-10 days. NO CASH REFUNDS will be made at Boaters Republic retail stores. 

 Opened software, special orders, electronics, and Boaters Republic gift cards are not returnable.


Shipping Damages

If you notice shipping damage upon delivery of goods to one or more of the boxes, please note the fact with the driver. Please contact within 7 days of receipt of the damaged parcel. Once a claim has been made, Boaters Republic will work with the carrier to have the damaged goods picked up. We will arrange for repair or replacement of your product at no additional charge to you.


Return Procedure

Returned merchandise cannot be accepted without a Return Merchandise Authorization (RMA). To obtain an RMA, please call Boaters Republic @ 727-517-5884 or e-mail Boaters Republic will NOT accept returns without an RMA. Returns made to a Boaters Republic retail store do not require an RMA.

In order to obtain credit for any equipment purchase, you must return the equipment including all manuals, blank registration cards, accessories and packing materials, etc. in the original packaging. The equipment must not be damaged in any way. Boaters Republic will NOT accept incomplete returns.

Returned goods must be shipped freight-prepaid and insured or returned to our retail stores. For more information, email


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